July 2009 update

Congratulations, they have a website now

They have registered a domain and created a new website. I must say, it's a poor quality site, in terms of both design and navigation. Sections of it are still Lorem ipsum text. How hard could it be to write some proper text?

The funniest part is the mission statement. I won't quote the whole thing, but here are a few choice phrases.

• Outstanding service is our prime concern. The only thing that was "outstanding" in the service I received from them was that they could reject my mail for 9 months, fail to investigate my repeated complaints (in person, on the phone, and by certified mail) about that, and then not make the situation right. That's "outstanding" in the sense that it "stands out", and not in a good way.
• Our most popular service is the private mail boxes with an impressive Beverly Hills street address (not a P.O. box number) in either the well known 90210 or 90212 zip codes - Yes, you do indeed get an impressive mailing address in 90210 or 90212, and I had that, but I didn't get my mail. When people send you a letter and it comes back marked "return to sender", that certainly does make an impression, but it probably isn't the impression you want to make.
• We pack and ship anything anywhere as a United Parcel Service (UPS) - Yes, but do read Ed Roman's rant about UPS shipping from a non-UPS store. You pay substantially higher fees and UPS will tell you that it's not their fault if something is missing.
• We know that you have a choice of business services, but if you require the best join those who trust Beverly Hills Postal Place - well, I know the experience I've had there, and I saw two comments on Google that expressed similar opinions. Those comments were deleted; I do wonder what kind of experiences other people there have had.
• Honored by the Beverly Hills Chamber of Commerce. I'll keep that in mind whenever I hear of other commendations from the BH CoC.

It's a poorly-executed template website. The parts of it that are not Lorem ipsum appear to be boilerplate mission statement type of stuff. "Outstanding service is our prime concern" - I can almost hear the Indian accent in that.

Still waiting to hear from them.